Mobile App Privacy Policy

Last updated: 24/12/2025

At CC Hair & Beauty LTD (“we”, “us”, “our”), your privacy is important to us.
This Privacy Policy explains how we collect, use and protect your personal information when you use our website cchairandbeauty.com or the official CC Hair & Beauty mobile app.

If you have any questions, please contact us at info@cchairandbeauty.com.

1. Information We Collect

We only collect information necessary to provide our retail services, fulfil orders and improve your shopping experience.

a. Information You Provide

When you create an account, place an order, or contact us, we may collect:

Name
Email address
Phone number
Delivery and billing address
Account login details
Optional: images you upload (e.g., for reviews)

We do not ask for personal identification numbers or sensitive personal data.

b. Payment Information

Payments made on our website or mobile app are processed securely by Shopify Payments, PayPal or Apple/Google Pay.

We do not store or process your card details directly.

c. Automatically Collected Information

When you use our website or app, we may collect:

IP address
Device type
Browser type
Pages viewed
App interactions
Basic location (country/region only)

This helps us improve performance and user experience.

We use standard analytics tools such as Shopify Analytics and Google Analytics.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Create and manage your account
Provide customer support
Improve our website and app
Prevent fraud and ensure security
Send you updates or marketing emails (only if you consent)

You may unsubscribe from marketing at any time.

3. Sharing Your Information

We only share your data with trusted service providers necessary to operate our business, such as:

Shopify (ecommerce platform & payments)
Vajro (official mobile app provider)
Delivery and courier partners
Analytics tools (Google Analytics, etc.)

We may also share information where required by law.

We do not sell your personal data.

4. Cookies

Our website and app use cookies to enable core features such as:

Secure checkout
Remembering your basket
Improving site/app performance

You may disable cookies via your browser settings.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold
Request correction or deletion
Withdraw marketing consent
Request account deletion
Make a complaint to the ICO (UK data regulator)

To exercise your rights, email us at info@cchairandbeauty.com.

6. Data Security

We use industry-standard security measures to protect your information.
However, no method of transmission over the internet is completely secure.

7. Retention

We retain your data only as long as necessary to provide our services or comply with legal requirements.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website and mobile app.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

CC Hair & Beauty LTD
Email: info@cchairandbeauty.com
Address: 121–129 Chapeltown Road, Leeds, LS7 3DU, United Kingdom
Phone: 0113 249 5562